Shipping Policy

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At ZEOTDX, we strive to provide reliable and efficient shipping services for our valued customers.

Please take a moment to review our shipping policy:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed over a weekend will be processed on the following Monday. 
• Orders placed on a public holiday will be processed the following business day.
• Please note that processing times may be slightly longer during peak seasons or promotional periods.

• Orders are shipped via Australia Post and shipped from Australia
• Shipping times are subject to Australia Post and shipping provider services
• ZEODTX will not accept responsibility for any delays or delivery issues by the postage providers. 
• Please lodge any delayed/missing parcel queries directly with Australia Post

• $12.00 – Standard Shipping: 3 -7 business days.
• $15.00 – Express Shipping: 1-3 business days.

• $30.00 - Standard Shipping: 5-10 business days.
• $45.00 - Express Shipping: 4-8 business days.

• Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.

• Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
• You can use this tracking number to monitor the progress of your shipment.

While we make every effort to ensure timely and accurate delivery, ZEOTDX is not liable for any delays or issues caused by the shipping carrier or customs processes.

If you encounter any problems with your shipment, please contact our customer support team, and we will assist you in resolving the issue.

Please ensure that the shipping address provided during checkout is accurate and complete. ZEOTDX is not responsible for any delays or additional charges resulting from incorrect or incomplete addresses.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact us at  hello@soldnagroup.com. We are here to assist you and provide the best possible shipping experience. 

Thank you for choosing ZEOTDX as your trusted supplement provider.